PREPBOX

Last Updated: 15 April 2021

SK CATERING EVENTS PTE LTD and our related corporations and other affiliates (collectively, “PrepBox,” “we,” “us” or “our”) are committed to protecting your privacy. This Privacy Policy describes how we collect, use, and disclose the Personal Information (defined below) that you provide during your online and offline interactions with us or that we collect about you.

As used in this Privacy Policy, “Personal Information” means any information that can be used to individually identify a person, and may include, but is not limited to, name, email address, postal or other physical address, credit or debit card number, title, and other information reasonably linkable to an individual with or without other identifying information in our possession.

We may update this policy from time to time, and we will provide notice of any changes, for example, by sending an email notification, providing notice through the Platform  or updating the “Last Updated” date at the beginning of this Privacy Policy.  We encourage you to review this Privacy Policy whenever you use or access the Platform or otherwise interact with us to stay informed about our information practices and the ways you can help protect your privacy.

1. WHAT PERSONAL INFORMATION WE COLLECT

We may collect the following categories of Personal Information from or about you:

• Information commonly used to identify you and your account, such as your name, user name, physical address, email address, phone numbers, and other similar identifiers.
• Information about your usage of or other interaction with the Platform. This information includes actions taken, date and time, frequency, duration, quantity, and performance information related to logins, clicks, messages, how you reached the Platform, and other website and feature usage information.
• Information about your Meal Subscription, purchases or receipt of meal ingredients or other Products, or your use of the Platform (collectively, our “Services”). This information includes:
  • delivery and dietary preferences;
  • information related to returns, refunds and cancellations; and
  • information about gift orders and referrals.
• Information about your interactions with technical and/or customer support.
• General information about your product and service preferences, including your interest in products or services offered by third parties, and your demographics, behavior, and predispositions.
• Information about your device, network, and internet connection, such as your IP address(es), MAC address, other device ID (UDID), device type, operating system type and version, and client version.
• Basic account information related to your third party account if you choose to register and log in using such an account (as allowed on the Platform). This information includes your username and information from the third party service about whether you entered your password correctly. Note: These services are designed so that PrepBox doesn’t see your actual password for these services – just whether you got the password right or wrong.
• Transaction information, which covers information about the Products and Services you purchase on the Platform, such as:
  • shipping and delivery information and information related to returns, refunds and cancellations;
  • Limited payment information, such as your payment card type and expiration date and the last four digits of your payment card number; however, we do not collect or store full payment card numbers and all transactions are processed by our third party payment processors.
• Other information you voluntarily upload, provide, or create while using the Platform in any way, such as when you communicate with us using social media; participate in a survey, contest, promotion or interactive area of the Platform.

2. HOW WE COLLECT PERSONAL INFORMATION

• We collect many of the categories of Personal Information listed above when you affirmatively give it to us or transact business with us. You may always choose not to provide that Personal Information to PrepBox, however please note that you may be unable to access certain Services or features if they require Personal Information that you have not provided.
• We also collect information automatically when you interact with Platform. You can adjust certain settings, such as by turning off cookies in your browser or adjusting privacy settings in our apps, to reduce the amount of Personal Information we passively collect from you when you use the Platform. Because we use these features to enhance your user experience (such as using cookies to remember your user name when you visit the Platform or by using push notification in the Platform to let you know the status of your orders, for example), disabling such features may impact our Platform’s functionality.
• We may also collect some Personal Information from third-party partners, who may actively or passively collect information on our behalf when you use the Platform. We may also receive Personal Information that third parties collect in other contexts, such as when you visit other websites that are unaffiliated with the Platform and information collected from you offline.

3. WHY WE COLLECT PERSONAL INFORMATION

We collect and use the categories of Personal Information listed above in order to get you delicious meals and otherwise provide our Services and Products, to communicate with you about your Meal Subscription and our Services, to provide customer support and troubleshooting, to improve our business, for security purposes, for other legitimate business purposes, or as required by law.

4. WHEN AND HOW WE DISCLOSE PERSONAL INFORMATION

• We may share Personal Information about you with our service providers. These are other companies that help us run our business, and who have promised only to use Personal Information subject to this Privacy Policy in order to help PrepBox run its business. We may disclose all of the categories of Personal Information we have about you with such service providers, for the purposes of providing, running, marketing, personalizing, improving, operating, and maintaining the Platform and Services.
• We also share Personal Information with a limited number of other businesses that aren’t service providers. These businesses offer services to PrepBox, like serving advertisements on our behalf across the Internet, serving personalized ads on our website, and providing analytics services. Unlike with our service providers, these businesses have not promised to use Personal Information that we provide solely in connection with the Platform and Services, and they may use your Personal Information for other purposes.
• We also may disclose your Personal Information when you voluntarily use a Platform feature that requires sharing of Personal Information in order to work properly. For example, if you “Like,” “Tweet,” “Pin,” or share content using the social sharing features or other integrated tools on the Platform, you should be aware that the relevant social media company may access Personal Information from you, and any information that you post may be made broadly available, depending on your privacy settings for your social media account.
• We disclose Personal Information to courts, law enforcement, and other appropriate third parties when the disclosure is required or authorized by law or reasonably necessary for the protection of our property or legal rights.

5. HOW WE MAINTAIN PERSONAL INFORMATION

• Other than as set out in this Privacy Policy or where you have otherwise given your consent, all Personal Information provided to us will be kept confidential. We commit to adopting reasonable security arrangements to prevent unauthorised access, use, disclosure, copying, modification, and disposal of Personal Information in our possession or control.
• We also take reasonable steps to ensure that your Personal Information are only processed for the minimum period necessary for the purposes set out in this Privacy Policy. The duration in which Personal Information is kept by us will be for not more than the duration permitted under applicable data protection laws.

6. ACCESS AND CONTROL OVER YOUR PERSONAL INFORMATION

We are fully committed to protecting your Personal Information and ensuring that you are able to enjoy all the rights granted to you in relation to your Personal Information under applicable law, including your ability to access and correct your Personal Information, or to request the removal of your Personal Data. Nothing in this Privacy Policy should be construed as limiting any of your rights prescribed for under applicable law.

7. COOKIES

Cookies are pieces of information which are issued to your computer or mobile device when you visit a website, and which store and track information about your use of the website. We may from time to time use cookies to store and track certain anonymous statistical information when you browse our website. Disabling cookies in your browser will not affect your user experience. We may from time to time work with analytics from various providers, which will include the use of cookies.

8. CONTACT US

You may contact our Data Protection Officer if you have any enquiries or feedback on our Personal Information protection policies and procedures, or if you wish to make any request, at prepbox@createries.com .